Assist in the strategic display of merchandise, creating a visually appealing and organized environment that represents the Dr. Phone Fix brand.
Prepare all merchandise and service packages for purchase, ensuring a high standard of presentation and attention to detail.
Manage the physical demands of a fast-paced retail setting, including standing for extended periods and performing repetitive tasks to maintain store readiness.
Digital Channel Management
Operate the cash register, managing the primary digital point-of-sale channel for all customer transactions.
Manage the computerized inventory record-keeping and re-ordering systems, ensuring digital stock levels are accurate and up-to-date.
Influencer Marketing and Campaign Coordination
Act as a key brand influencer by greeting customers and engaging them in discussions about the type, quality, and quantity of products and services they need.
Provide expert advice on merchandise, guiding customer decisions and building trust through a strong client focus.
Coordinate the customer’s in-store journey from initial inquiry to final sale, delivering exceptional and dependable customer service.
Global E-Commerce and Retail Support
Provide critical support to the retail operation by facilitating the entire sales process for tech accessories and repair services.
Maintain precise sales records for inventory control, ensuring the smooth flow of products and services.
Digital Advertising Development
Contribute to the success of in-store promotions by accurately tracking sales data and customer preferences.
Develop a strong product knowledge base to effectively communicate the value and benefits of our offerings to every customer.
Communication and Collaboration
Utilize excellent oral communication skills to interact effectively with customers and the technical team.
Foster a positive and energetic store atmosphere through a dependable and service-oriented attitude.
Preferred Attributes
No degree, certificate, or diploma is required.
Previous experience in a similar role is considered an asset.
A quick learner with a positive attitude and a strong focus on customer satisfaction.
Applicants must be a Canadian citizen, a permanent resident of Canada, or a temporary resident of Canada with a valid work permit.
