Job Description

Brand Content Strategy and Visual Production

• Assist in the strategic display of merchandise, creating a visually appealing and organized environment that represents the Dr. Phone Fix brand.
• Prepare all merchandise and service packages for purchase, ensuring a high standard of presentation and attention to detail.
• Manage the physical demands of a fast-paced retail setting, including standing for extended periods and performing repetitive tasks to maintain store readiness.

Digital Channel Management

• Operate the cash register, managing the primary digital point-of-sale channel for all customer transactions.
• Manage the computerized inventory record-keeping and re-ordering systems, ensuring digital stock levels are accurate and up-to-date.

Influencer Marketing and Campaign Coordination

• Act as a key brand influencer by greeting customers and engaging them in discussions about the type, quality, and quantity of products and services they need.
• Provide expert advice on merchandise, guiding customer decisions and building trust through a strong client focus.
• Coordinate the customer’s in-store journey from initial inquiry to final sale, delivering exceptional and dependable customer service.

Global E-Commerce and Retail Support

• Provide critical support to the retail operation by facilitating the entire sales process for tech accessories and repair services.
• Maintain precise sales records for inventory control, ensuring the smooth flow of products and services.

Digital Advertising Development

• Contribute to the success of in-store promotions by accurately tracking sales data and customer preferences.
• Develop a strong product knowledge base to effectively communicate the value and benefits of our offerings to every customer.

Communication and Collaboration

• Utilize excellent oral communication skills to interact effectively with customers and the technical team.
• Foster a positive and energetic store atmosphere through a dependable and service-oriented attitude.

Preferred Attributes

• No degree, certificate, or diploma is required.
• Previous experience in a similar role is considered an asset.
• A quick learner with a positive attitude and a strong focus on customer satisfaction.
• Applicants must be a Canadian citizen, a permanent resident of Canada, or a temporary resident of Canada with a valid work permit.