Job Description

The Sales Supervisor – Retail is responsible for overseeing daily retail operations, supervising staff, and ensuring efficient merchandising and customer service at Avologi Eneo’s Victoria location. This role requires strong organizational skills, leadership capabilities, and a proactive approach to resolving operational challenges. The supervisor plays a key role in maintaining sales performance and supporting team development.

Core Responsibilities

• Assign duties and monitor performance of retail staff
• Hire and train new employees or coordinate external training programs
• Manage inventory by ordering merchandise and authorizing returns
• Sell merchandise and support customer engagement
• Prepare reports on sales volumes, merchandising strategies, and personnel matters
• Resolve customer complaints and supply-related issues
• Supervise and coordinate activities of retail workers to ensure smooth operations

Required Qualifications

• Secondary school graduation certificate
• Prior experience in retail or supervisory roles is considered an asset
• Strong communication and interpersonal skills
• Ability to manage inventory and sales reporting
• Capable of working on-site in a fast-paced retail environment

Work Conditions

• Full-time, permanent position located at 3147 Douglas Street, Victoria, BC
• 40 hours per week at $24.52/hour
• On-site work only; remote work is not available
• Requires adaptability, attention to detail, and team coordination