Brand Content Strategy and Visual Production

Manage the creation and presentation of all business documents, ensuring they reflect our brand’s standards for accuracy and professionalism.
Maintain the organization and professional appearance of the office and showroom, which may include handling product samples or materials up to 23 kg (50 lbs).
Perform a variety of general office duties that support the overall brand image and operational efficiency.

Digital Channel Management

Manage and maintain customer and sales data with a high degree of accuracy and attention to detail by performing data entry into our internal systems.
Serve as the primary operator of our digital communication channels, handling inquiries and disseminating information effectively.

Influencer Marketing and Campaign Coordination

Serve as the primary brand ambassador, providing exceptional, client-focused customer service to build and maintain strong relationships.
Act as a key product influencer, confidently answering inquiries and providing detailed information to guide customer decisions in the industrial and commercial construction sector.
Coordinate directly with clients to understand their needs and provide solutions that reinforce our brand’s reliability.

Global E-Commerce and Retail Support

Provide critical sales support by preparing accurate estimates, quotes, and contract terms, and by outlining warranties and delivery dates for our clients.
Serve as the central point of contact within our distribution center, ensuring a smooth and efficient process for all customer transactions.

Digital Advertising Development

Develop persuasive and accurate sales quotes that effectively “advertise” the value and benefits of our products and services.
Craft professional and effective written communications for quotes, inquiries, and customer follow-ups that drive business and build confidence.

Communication and Collaboration

Utilize excellent written and oral communication skills to interact professionally with customers and collaborate effectively as an organized and reliable team player.
Leverage efficient interpersonal skills to manage client relationships and support the sales team’s goals.

Preferred Attributes

Possession of a secondary (high) school graduation certificate or equivalent experience.
Previous experience in a similar office or customer service role is a strong asset.
Demonstrates a wide range of personal strengths, including adaptability, analytical skills, efficiency, integrity, and resourcefulness.
Must possess a valid driver’s licence and be able to provide a clean driving record (abstract).
Applicants must be a Canadian citizen, a permanent resident of Canada, or a temporary resident of Canada with a valid work permit.