Job Description:

The Reservations Supervisor will oversee and coordinate hotel reservation operations at Holiday Inn & Suites GP in Grande Prairie, Alberta. This full-time, permanent position requires on-site work and offers an annual salary of $49,920 for 32 hours per week. The role includes both supervisory and operational responsibilities and is suited for candidates with one to two years of experience and a secondary school graduation certificate.

Key responsibilities include:

• Coordinating activities across departments to ensure smooth reservation and guest service operations
• Establishing work schedules and procedures for reservation staff
• Performing duties alongside supervised staff to maintain service consistency
• Resolving operational issues, providing technical guidance, and recommending improvements to productivity and service quality
• Assisting guests with special needs to ensure inclusive service delivery
• Maintaining and troubleshooting computer systems, equipment, and machinery to support business continuity
• Requisitioning necessary materials and supplies for reservation and front desk operations

Benefits Package:

• Health care plan
• Dental coverage
• Disability benefits
• Life insurance
• Financial benefits