Job Description

The Nail Salon Manager is responsible for overseeing the daily operations of a professional nail studio located in downtown Vancouver. This role involves managing staff, coordinating service delivery, maintaining inventory and budgets, and ensuring high standards of customer satisfaction. The manager also plays a key role in marketing initiatives and policy implementation to support business growth and operational excellence.

Key Responsibilities

• Evaluate and optimize daily salon operations
• Plan and organize staff schedules and service workflows
• Establish and enforce operational policies and procedures
• Manage budgets, inventory, and supplier relationships
• Oversee advertising and marketing contracts
• Hire, train, and supervise a team of 5 to 10 employees
• Address customer concerns and ensure service quality
• Maintain a fast-paced, detail-oriented work environment

Required Qualifications

• College or CEGEP diploma
• Three to five years of experience in salon, spa, or hospitality management
• Strong interpersonal and organizational skills
• Proven ability to lead teams and manage customer service operations
• Flexibility to work weekends, overtime, and variable shifts

Work Conditions

• On-site employment at 402 West Pender Street, Vancouver, BC
• Full-time, permanent position with 30 to 40 hours per week
• Salary range: $28.85 to $38.85 per hour (negotiable)
• Fast-paced environment requiring attention to detail and adaptability