Job Description

Brand Content Strategy and Visual Production

• Execute the final visual production of our brand by sweeping, mopping, and polishing floors, dusting furniture, and making beds to create a flawless guest environment.
• Maintain the brand’s commitment to safety and hygiene by meticulously cleaning, disinfecting, and polishing all kitchen and bathroom fixtures.
• Uphold our highest standards by disinfecting specialized areas and ensuring all spaces, from carpets to draperies, are impeccably clean.

Digital Channel Management

• Manage the property’s inventory backbone by consistently stocking linen closets and distributing clean towels and toiletries to all guest areas.
• Operate our internal reporting channels by responsibly handling and reporting all lost and found items according to procedure.

Influencer Marketing and Campaign Coordination

• Act as a key brand influencer, directly shaping the guest experience by attending to requests for extra supplies and providing basic information on facilities.
• Coordinate the daily “campaign” of room readiness, from picking up debris and emptying trash containers to ensuring every detail is in place for guest arrival.
• Directly influence guest satisfaction by being a dependable, client-focused representative of our establishment.

Global E-Commerce and Retail Support

• Provide the foundational operational support for the entire resort, ensuring guest rooms are perfectly prepared to drive our business.
• Serve as the operational engine of guest readiness, flawlessly executing all cleaning and stocking tasks in a fast-paced, physically demanding environment.

Digital Advertising Development

• Develop and create the primary “advertisement” for our brand—a spotless, welcoming, and comfortable guest room—through keen attention to detail.
• Serve as the final quality control for our environmental “advertisements,” ensuring every room is a perfect representation of our brand’s commitment to excellence.

Communication and Collaboration

• Communicate with excellent oral and interpersonal skills to attend to guest requests and interact effectively with the team.
• Collaborate as a reliable and flexible team player, demonstrating strong values and ethics to maintain a positive and productive work environment.

Preferred Attributes

• Possession of a secondary (high) school graduation certificate or equivalent experience.
• No experience is required; on-the-job training will be provided.
• A dependable, client-focused individual with excellent communication skills, capable of thriving under pressure and meeting tight deadlines in a physically demanding role.
• Must have own transportation.
• Applicants must be a Canadian citizen, a permanent resident of Canada, or a temporary resident of Canada with a valid work permit. The employer will not respond to applications from candidates who are not authorized to work in Canada.