Job Description

Brand Content Strategy and Visual Production

• Assist in creating strategic merchandise displays that effectively showcase our range of products, from power tools to flooring and paint.
• Prepare all merchandise for purchase, ensuring products are presented professionally and are ready for the customer.
• Manage the physical store environment, which includes standing for extended periods and handling materials up to 9 kg (20 lbs), to maintain an organized and welcoming brand presence.

Digital Channel Management

• Operate the computerized inventory record-keeping and re-ordering systems, managing the digital backbone of our stock levels.
• Utilize our point-of-sale system to accurately process customer transactions and maintain sales records.

Influencer Marketing and Campaign Coordination

• Act as a key product influencer by greeting customers and providing expert advice on our extensive range of merchandise, including lumber, windows, and building materials.
• Coordinate a positive and successful shopping experience for each customer by discussing their project needs and guiding them to the right solutions.
• Deliver exceptional customer service that builds trust and establishes our brand as a reliable expert in the hardware industry.

Global E-Commerce and Retail Support

• Provide essential, on-the-ground support for the hardware store’s daily operations, facilitating the sale of a wide variety of building materials.
• Serve as the primary point of contact for customers in our rural retail setting, ensuring their needs are met from initial inquiry to final purchase.

Digital Advertising Development

• Develop compelling, one-on-one “verbal advertisements” by effectively communicating the features and benefits of our products during customer consultations.
• Contribute to our sales success by using in-depth product knowledge to upsell and cross-sell relevant items for customer projects.

Communication and Collaboration

• Communicate fluently and effectively in French to assist our local clientele with their hardware and building supply needs.
• Collaborate with the team to ensure a seamless and efficient customer experience throughout the store.

Preferred Attributes

• Possession of a secondary (high) school graduation certificate or equivalent experience.
• Previous experience in a retail or hardware environment is considered a strong asset.
• Must be able to provide a clean criminal record check.
• Eligible for our comprehensive benefits package, including health, disability, group insurance, RRSP, and a Deferred Profit Sharing Plan (DPSP).
• Applicants must be a Canadian citizen, a permanent resident of Canada, or a temporary resident of Canada with a valid work permit.